Support & FAQs

Tell us what you need — product type, quantity, quality requirements — and our China-based team finds verified suppliers, negotiates pricing, coordinates samples, and manages the purchase. Once goods are ready, we consolidate and ship to Juba.

We source all types of legal goods: furniture (sofas, chairs, tables), vehicles & parts, phones & tablets, electronics (TVs, laptops, appliances), building materials, clothing, food & beverages, machinery, solar systems, and more. If it's legal to import to South Sudan, we can source it.

Air freight: 3–7 business days. Express courier: 5–8 business days. Ocean + road via Mombasa: 25–35 days. We'll recommend the best option based on your budget and timeline.

We handle both Chinese export customs and South Sudan import clearance. Our team prepares all documentation and can advise on estimated duties and taxes. We'll make sure your goods clear customs without delay.

Absolutely. Our Guangzhou warehouse receives goods from all your suppliers, consolidates them, and ships everything together to Juba. This saves you significantly on freight costs.

We accept payments in USD via bank transfer or mobile money. Contact us for the payment options that work best for you.

Yes! Browse our online shop at /shop for products that are already in stock and available for immediate purchase in Juba. We regularly stock furniture, phones, electronics, and more.

Yes. We handle wholesale and bulk orders for businesses, shops, and organizations in South Sudan. Contact us with your requirements and we'll provide a customized sourcing and shipping plan.